Is Cutting Ties with a Problem Client Worth It?

Hey guys, wanna share a little story with you all. So, picture this: I had this client who seemed like a dream come true at first. Good brand, projects coming in regularly, and we were communicating decently. But as time went on, things started to go south. Scope creep, delayed feedback, vague priorities – you name it. And the kicker? Late payments. Every month, I had to chase them down for invoices that they had already approved. The breaking point came when they claimed their international wire transfer failed for the third time in two months. Same excuse, different day. No proof, just blaming their bank over and over.

Now, I knew something fishy was going on because my account was all good for international wires, no issues there. I finally decided enough was enough. Sent them a professional email, tied up loose ends, and politely informed them that I wouldn’t be working with them until they got their payment act together. And you know what? Best decision ever. Sometimes you gotta cut ties to protect your business and your peace of mind.

But here’s the thing that still bugs me: Could I have seen the signs earlier? Maybe set clearer payment expectations from the get-go or been quicker to react when things started going downhill? It’s got me thinking, how do you guys handle these situations? What lessons have you learned from dealing with difficult clients like this? Let me know, I’m all ears for your stories.